The Autodesk Platinum Partner designation indicates a significant investment in consulting and development services. These Partners have also demonstrated an ability to deliver the highest level of solution expertise, service, support, and customer satisfaction.
Each Platinum Partner must have technical experts who focus exclusively on a single industry. Platinum Partners must also have additional sales personnel, plus marketing and training staff with recognized degrees or at least three years of relevant experience.
Another requirement is that each Platinum Partner have at least one consultant with a minimum of three years of experience in software solution implementation in the industry for which Platinum Partner status has been granted.
The Platinum Partner Difference
Platinum Partners must demonstrate their ability to apply their technical and commercial expertise in the real world; hence the requirement that they have customer references and testimonials. A further key Platinum Partner criterion is a high level of training. Each Platinum Partner must host an Autodesk Authorized Training Center, using approved and up-to-date Autodesk materials to help ensure you get the very most from your software solution.
Dedicated to Service
An Autodesk reseller earns a Platinum Partner designation by committing to provide:
- A consistently high level of customer service
- Experienced, trained staff
- Extensive industry knowledge
- Proven, measurable technical expertise
- A solutions approach to solving customer problems
- Successful outcomes that meet customer goals
- Regular training events
- Maximum return on investment
Platinum Partners meet rigorous sales, personnel, and customer service goals.
- Needs assessment
- Product and service recommendation
- Implementation services
- Software customization
- Ongoing product and technical support
- Hands-on product training