Achieving Business Outcomes
Advanced Solution's goal is to assist clients in achieving business outcomes that determine technology solutions, rather than simply performing implementation tasks. The successful adoption of technologies and best practices across an organization's workflows and processes provide intrinsic business value.
Advanced Solutions provides customized Adoption Services as a key component of any sizable technology implementation. While traditional project management provides guidance through a solution deployment, from project initiation to rollout, Adoption Services go farther.
Adoption Services provide a more refined approach to implementation. They seek to ensure that a solution is fully optimized, in order to achieve a competitive advantage over time. This is accomplished by focusing on achieving business outcomes by identifying key success metrics, monitoring those metrics, and taking corrective action as necessary. This process results in long-term continuous improvement within an organization.
An Adoption Services program includes the delivery of prescriptive services, such as:
- Direct "over-the-shoulder" mentoring, delivered in-person or remotely
- Custom training related to specific product knowledge or client-specific processes and workflows
- Workflow/process mapping and simulation
- Software configuration and related collateral development (i.e. templates, libraries, etc.)
- Software customization (add-ins, plug-ins, supporting application development)
- Integration of new product releases/features